However, Spotify stops playing when the screen is off on the S10 issue occurs most commonly when your device’s internet is not working properly. Anyway, don’t worry, as we have some fixes to this issue. So, if your Spotify stops playing when the screen is off on S10, you must perform the fixes we have mentioned below.
Why does Spotify Stop Playing When Screen Is Off On Galaxy S10?
Fix Spotify Stops Playing When Screen Is Off On Galaxy S10
In case you are facing the Spotify stops playing when the screen is off on the S10 problem, you must make sure to perform the fixes mentioned below. So, let’s check out those fixes:
1 Why does Spotify Stop Playing When Screen Is Off On Galaxy S10?2 Fix Spotify Stops Playing When Screen Is Off On Galaxy S102.1 Perform a Soft Reset2.2 Check Internet Connection2.3 Clear Cache For Spotify2.4 Check the Power Saving Settings2.5 Turn Off Battery Optimization2.6 Reset Network Settings2.7 Try Safe Mode2.8 Turn Off Lock Screen Widgets2.9 Allow Background Activity2.10 Prevent the System From Sleeping Spotify2.11 Reinstall Spotify on your Android2.12 From Author’s Desk
Perform a Soft Reset
Soft resets help you restore your device to its original state and fix minor glitches and issues. Press and hold the Power key of your S10, then select Restart. Then, again check if the Spotify stops playing when the screen is off on the S10 problem gets fixed or not.
Check Internet Connection
Internet connection stability and strength are essential for music streaming apps to function properly. If your internet connection is unstable, your music may buffer, pause, or even stop playing. Therefore, make sure that your mobile device is connected to an active mobile network or WiFi. You need to confirm that you are allowed to use a mobile network when using a Spotify app on a mobile network. You might be able to experience better network speeds if you connect your S10 Android device to run the Spotify app to an active WiFi network.
Clear Cache For Spotify
There are chances that on your device, some Spotify cache data may be present, due to which you are getting the Spotify stops playing when the screen is off on the S10 problem. In addition, there are other users who have already reported that they find this method really helpful. Therefore, it is worth trying, right? So, let’s check out the steps to do so:
Check the Power Saving Settings
Whenever you are using a Spotify app, it is recommended that you keep the power-saving mode turned off. The following steps will guide you through the process of turning it off.
Initially, open the Settings and tap on Battery.Afterward, tap on Battery Saver.Now, hit the turn off now button to disable the Battery Saver.
Turn Off Battery Optimization
A battery optimization setting might also be responsible for music not playing normally if the problematic app is enabled. The app’s battery optimization must be disabled in order to fix the problem. However, although we have already mentioned how to turn off the battery saver for your whole device, if you are running out of Battery, you must try disabling the battery optimization for the Spotify app. So, to do this,
Reset Network Settings
If you reset your network settings, you might also be able to fix the Spotify stops playing when the screen is off on the S10 problem.
Firstly, tap on Settings.Then, go to General Management.Now, tap on the Reset option.Finally, hit Reset Network Settings.
Try Safe Mode
If your Spotify apps are interfering with one another, you can diagnose your device in safe mode, which allows you to find out what’s wrong.
First of all, tap and hold the power button for 5-10 seconds.Then, hit Ok on the next screen to enter safe mode.
Turn Off Lock Screen Widgets
A variety of useful widgets are available for the Samsung lock screen, including an alarm clock, weather forecast, and upcoming events. Some of the third-party apps interfere with the music widget, so the audio stops when you turn off your phone. By disabling the music widget in lock screen settings, you can fix Spotify stops playing when the screen is off on the S10 problem. For that, follow these steps:
Allow Background Activity
Take a look at the battery settings of the app if the problem affects only one app, such as Spotify. In the background, the said app should be able to use the Battery of the phone. To verify your settings, follow these steps:
Prevent the System From Sleeping Spotify
With Samsung, unused apps will automatically go to sleep when they are not used. Spotify, for instance, shouldn’t be taken into consideration, but you should probably prevent the System from including it. So, to do so,
Reinstall Spotify on your Android
Reinstalling the app may also resolve the Spotify stops playing when the screen is off on the S10 problem. This problem was caused by a bug in a certain Spotify version and was resolved by reinstalling it. So, let’s have a look at the needy steps to reinstall the Spotify app:
From Author’s Desk
So, that’s how to fix Spotify stops playing when the screen is off on the S10 problem. We hope that you find this guide helpful. Moreover, comment below if you have any questions or queries regarding the topic. READ NEXT:
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